{"id":2343,"date":"2011-11-28T13:19:50","date_gmt":"2011-11-28T19:19:50","guid":{"rendered":"http:\/\/zimmerscope.com\/Verbisaurus\/?p=2343"},"modified":"2011-11-28T13:19:50","modified_gmt":"2011-11-28T19:19:50","slug":"also-sprach-the-manufacturers-helpline","status":"publish","type":"post","link":"https:\/\/zimmerscope.com\/Verbisaurus\/2011\/11\/also-sprach-the-manufacturers-helpline\/","title":{"rendered":"Also Sprach the Manufacturer&#8217;s Helpline"},"content":{"rendered":"<p><strong>Wednesday, 23 November 2011<\/strong><\/p>\n<p>So&#8230;here&#8217;s a fun family situation:<\/p>\n<p>My mom will be visiting the Great State of Minnesota in December. Since her move to the Rocky Mountain State, she has visited several times&#8230;but never during that time period betwixt Thanksgiving and New Year&#8217;s Day. The problem (if you could call it that), is that our home &#8211; which she will surely want to see since we just moved in &#8211; will be all decked out for the Holidays&#8230;Kwanzaa, the Solstice, that Jewish holiday with, like, twelve spellings, and that one that celebrates the rebirth of the Sun God Ra.<\/p>\n<p>It&#8217;s a tough situation, because I have no designs to take down the decorations, but my son is nervous about how grandma will react. Hmm. I don&#8217;t know. Back when I was a Witness, whenever I visited homes that were decorated for the holidays, oh&#8230;wait&#8230;I guess that never happened because all those people were horribly wicked and I wouldn&#8217;t have been caught dead at their Satanic lairs.<\/p>\n<p>I suppose the best course is to tell my mom. I could just say something like, &#8220;Hey, when you come for a visit, keep in mind that we&#8217;ll have some holiday decorations set up, so don&#8217;t freak out.&#8221; Or maybe I&#8217;ll try to phrase it a little better.<\/p>\n<p>I was talking with my ever helpful sister today, and she says that her plans are to decorate for Xmas (something she normally doesn&#8217;t do) with the express purpose of annoying my mom. Not sure if she really means that, but it certainly wouldn&#8217;t be out of character.<\/p>\n<p>Anyway, I&#8217;ll let you know how it goes. The clock&#8217;s ticking&#8230;she&#8217;ll be here in a few weeks.<\/p>\n<p><strong>Thursday, 24 November 2011<\/strong><\/p>\n<p>Thanksgiving today.<\/p>\n<p>In 2007, 2008, and 2009, we celebrated Thanksgiving with my family, which consisted of my sister, her husband, his brothers and his mom, and her boyfriend. In 2010, we went to Jennifer&#8217;s great aunt and uncle&#8217;s house in Wisconsin. The Wisconsinners were elsewhere this year, so we went to Jennifer&#8217;s parents&#8217; house, which is a lot closer.<\/p>\n<p>Here&#8217;s what I&#8217;m thankful for:<\/p>\n<p>I am thankful that I do not have to work today or tomorrow &#8211; for my employer or for the capitalist machine. Yep, that&#8217;s right. I am not going to any stores today or buying anything online. Same goes for tomorrow.<\/p>\n<p>I am also thankful that my wife and I no longer have to spend Thanksgiving at the Kimballs&#8217; with my sister-in-law and other assorted friends where we talk about how great we are for abstaining from that sinful holiday of Thanksgiving in which families get together and have dinner.<\/p>\n<p>I am also thankful that the beer brewing in my basement tastes way better than this canned foam I&#8217;m swilling right now.<\/p>\n<p>I am also thankful that I live with awesome people in a sweet house in a cool city in a clean state in an affluent country on a beautiful planet in <a href=\"http:\/\/images3.wikia.nocookie.net\/__cb20040130045713\/memoryalpha\/en\/images\/4\/45\/Map_alpha_quadrant.jpg\">my favorite quadrant<\/a>.<\/p>\n<p><strong>Friday, 25 November 2011<\/strong><\/p>\n<p>Priority #1 today was getting the new garage door opener to work correctly. It wasn&#8217;t priority #1 in that it was the absolute most important thing I could possibly spend my time on today, but it was priority #1 in that accomplishing this task would open the way for other tasks to be completed (figuratively and literally). It&#8217;s kind of like putting on pants in the morning. It&#8217;s not that putting on pants is the most important task you will do all day, but it will allow you to get other things done.<\/p>\n<p>I assembled and installed the garage door opener last weekend. The task required about 2 hours one day and 2 hours another day. This, apparently, was quite amazing, as a couple of my co-workers expressed that they were impressed with my ability. I told them it wasn&#8217;t that big of a deal because, 1) <a href=\"http:\/\/www.youtube.com\/watch?v=bEExQgFvC6Y\">I installed a garage door opener once before<\/a> and 2) the door still was not opening correctly.<\/p>\n<p>When I pushed the button, the motor kicked on and the chain began moving. It proceeded about 6 inches, then stopped and reversed. Last week, I checked out the troubleshooting page of the instruction manual which, typical of such manuals, was completely useless. Here&#8217;s basically what options it laid out for me:<\/p>\n<p>1) Is the power connected?<\/p>\n<p>Um, yeah, otherwise it wouldn&#8217;t work at all.<\/p>\n<p>2) Do you need to increase the force?<\/p>\n<p>Well, I hope not, I have it set at maximum.<\/p>\n<p>3) Are the sensors aligned properly?<\/p>\n<p>Yes, otherwise the chain wouldn&#8217;t move at all. Regardless, the two sensors are sitting about 2 inches apart facing each other and the &#8220;ready&#8221; light is on, meaning they are aligned.<\/p>\n<p>So&#8230;that&#8217;s it. The only other help offered was to call the manufacturer. So that&#8217;s what I did during my lunch break back on Wednesday. Here&#8217;s how the conversation went:<\/p>\n<p>Press 1<\/p>\n<p>Press 3<\/p>\n<p>Press 4<\/p>\n<p>Press 3<\/p>\n<p>Press 1<\/p>\n<p>Press 1<\/p>\n<p>MANUFACTURER (SHE): Hello sir, what&#8217;s the model number of your garage door?<\/p>\n<p>ME: I don&#8217;t know, but it&#8217;s either&#8230;<\/p>\n<p>SHE: Well the number is located under the light bulb fixture. Do you have one or two bulbs?<\/p>\n<p>ME: One.<\/p>\n<p>SHE: Yes, it&#8217;s under the bulbs.<\/p>\n<p>ME: Oh, but I&#8217;m not home right now.<\/p>\n<p>SHE: Well then how do you expect me to help you?<\/p>\n<p>ME: I figured I would just tell you what&#8217;s wrong and you would give me some options. But if that&#8217;s too much trouble for you&#8230;<\/p>\n<p>SHE: No, sir, it&#8217;s not too much trouble. But it&#8217;s just like when you call the doctor&#8217;s office. They can&#8217;t help you unless you can describe the issue accurately to them.<\/p>\n<p>ME: Yeah, and that&#8217;s what I am prepared to do right now.<\/p>\n<p>SHE: If you think you can, then go ahead.<\/p>\n<p>ME: (lots of info about the above problem)<\/p>\n<p>SHE: Okay, here&#8217;s the problem. The opener thinks your door is open right now, so it tries to close the door, but doesn&#8217;t sense any weight. You need to loosen the chain and manually pull it down the other end.<\/p>\n<p>ME: Okay, thanks.<\/p>\n<p>So that&#8217;s what I did. Problem solved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wednesday, 23 November 2011 So&#8230;here&#8217;s a fun family situation: My mom will be visiting the Great State of Minnesota in December. Since her move to the Rocky Mountain State, she has visited several times&#8230;but never during that time period betwixt Thanksgiving and New Year&#8217;s Day. The problem (if you could call it that), is that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2343","post","type-post","status-publish","format-standard","hentry","category-current-events"],"_links":{"self":[{"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/posts\/2343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/comments?post=2343"}],"version-history":[{"count":3,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/posts\/2343\/revisions"}],"predecessor-version":[{"id":2346,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/posts\/2343\/revisions\/2346"}],"wp:attachment":[{"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/media?parent=2343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/categories?post=2343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zimmerscope.com\/Verbisaurus\/wp-json\/wp\/v2\/tags?post=2343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}